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Student Help - Logging In

Need Help?

  • Where to go for help

Help using Online Books

Where to go for help

Sometimes it's hard to know where to go for help. Generally any course specific issues such as accessing activities or viewing files in a course will need to be sorted by your course coordinator. Other more generic requests such as "How do I upload an assignment", or "How do I use forum's" can be supported by Student Support staff in the EIT Libraries. The information below offers more information on who to contact for support with using and accessing EITOnline.

Need Help with EITOnline?

 

Look through the 'Student Help' guides

 If you can't find the answer in EITOnline Student Help pages, then contact a staff member in one of the following areas:


 

Programme enrolment issue

Contact your Programme Secretary

EITOnline course related question

Contact your Course Coordinator

General EITOnline support

Contact Library Student Support

Login, printing or other application support

Contact Library Student Support

Technical related issue

Contact the IT Services Help Desk

 Important Contacts

Hawke's Bay

Telephone 06 9748000 or 0800calleit

  • Ext 6045 General Student Support
  • Ext 4357 IT Services Help Desk

 Gisborne

Telephone 06 8690810 or 0508polytech

  • Ext 6045 General Student Support
  • Ext 4357 IT Services Help Desk

 Email

twist@eit.ac.nz General Student Support

help@eit.ac.nz IT Services Help Desk

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