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Is this your first time here?

If you are an EIT student you use the same password for EIT Online as you use for other EIT systems.This means you use your EIT username and the same EIT password to log on to EIT Online, webmail, library databases or on-campus computers.

Can’t log in?

Maybe your password has expired (for security reasons it expires every 180 days). Go to student email, http://mail.eit.ac.nz to update it.

Lost your EIT password?

  • Option 1: Call or email EIT Helpdesk (06 9748000 ext 4357, help@eit.ac.nz) or go to a Learning Hub in one of the on campus libraries at Taradale or Gisborne. You may be asked for your ID number or personal details to confirm you are an EIT student.
  • Option 2: Use EIT's Reset password tool MyEIT password reset and get a new password sent to the mobile phone number listed on your student record.

Locked your account?

  • If you attempt to login with an incorrect password more than 4 times in a row your account will be locked out. You will then need to call or email EIT Helpdesk (06 9748000 ext 4357, help@eit.ac.nz) or after hours call the Library Learning Hub (06 9748000 ext 6045) to get your account unlocked.

Forgotten your Username? 

Call or email EIT Helpdesk (06 9748000 ext 4357, help@eit.ac.nz) or after hours call the Library Learning Hub (06 9748000 ext 6045). You may be asked for your ID number or personal details to confirm you are an EIT student.